Incidents | Stack Events Incidents reported on status page for Stack Events https://status.stack.events/ https://d1lppblt9t2x15.cloudfront.net/logos/9aa2f8fcf04f15b6f1b4640fa3dea745.png Incidents | Stack Events https://status.stack.events/ en demo.stack.events/login recovered https://status.stack.events/ Sat, 10 Jan 2026 06:48:14 +0000 https://status.stack.events/#c6180d1d29fd5259190055ee0f2e9fdb95598a6bb180e156752aa972bf6a87f7 demo.stack.events/login recovered rocklinmedia.events/login recovered https://status.stack.events/ Sat, 10 Jan 2026 06:47:56 +0000 https://status.stack.events/#0f71f64192b123ea8a797800e21bab65286f080e98e8c0ae16c100bf92886bb8 rocklinmedia.events/login recovered thereef.stack.events/login recovered https://status.stack.events/ Sat, 10 Jan 2026 06:47:46 +0000 https://status.stack.events/#8ba21a432932d1f4f012047f7123425d58eaf14bdb58e754d3fdda43c261332a thereef.stack.events/login recovered demo.stack.events/login went down https://status.stack.events/ Sat, 10 Jan 2026 06:45:58 +0000 https://status.stack.events/#c6180d1d29fd5259190055ee0f2e9fdb95598a6bb180e156752aa972bf6a87f7 demo.stack.events/login went down rocklinmedia.events/login went down https://status.stack.events/ Sat, 10 Jan 2026 06:45:51 +0000 https://status.stack.events/#0f71f64192b123ea8a797800e21bab65286f080e98e8c0ae16c100bf92886bb8 rocklinmedia.events/login went down thereef.stack.events/login went down https://status.stack.events/ Sat, 10 Jan 2026 06:45:49 +0000 https://status.stack.events/#8ba21a432932d1f4f012047f7123425d58eaf14bdb58e754d3fdda43c261332a thereef.stack.events/login went down status.stack.events recovered https://status.stack.events/ Fri, 09 Jan 2026 14:25:16 +0000 https://status.stack.events/#be45d47e45d8d96be1383fa4d8cb75a8297e3a09c24b1628b81f0590ba673a45 status.stack.events recovered status.stack.events went down https://status.stack.events/ Fri, 09 Jan 2026 14:23:11 +0000 https://status.stack.events/#be45d47e45d8d96be1383fa4d8cb75a8297e3a09c24b1628b81f0590ba673a45 status.stack.events went down status.stack.events recovered https://status.stack.events/ Mon, 05 Jan 2026 08:37:14 +0000 https://status.stack.events/#0667b347c9f1fbaeb4982740b91f48d4b2aeb2ed9c112c0c2e0a8f808ba9ea5e status.stack.events recovered status.stack.events went down https://status.stack.events/ Mon, 05 Jan 2026 08:35:12 +0000 https://status.stack.events/#0667b347c9f1fbaeb4982740b91f48d4b2aeb2ed9c112c0c2e0a8f808ba9ea5e status.stack.events went down braswellmedia.stack.events/login went down https://status.stack.events/ Thu, 01 Jan 2026 00:35:34 +0000 https://status.stack.events/#e5a8218356885203d141778cf7be701322c362e1a3b88e6232c546171b388a39 braswellmedia.stack.events/login went down thereef.stack.events/login recovered https://status.stack.events/ Tue, 09 Dec 2025 11:06:44 +0000 https://status.stack.events/#ffe96ec041661b706660ddf1eed3956e3708e038cdefe181f541674314a86ac5 thereef.stack.events/login recovered braswellmedia.stack.events/login recovered https://status.stack.events/ Tue, 09 Dec 2025 11:03:34 +0000 https://status.stack.events/#5e329e357a1d7c8d7d421761abb671ac2c81d1a0e99d41b0d4bcc7667916afce braswellmedia.stack.events/login recovered thereef.stack.events/login went down https://status.stack.events/ Tue, 09 Dec 2025 11:00:44 +0000 https://status.stack.events/#ffe96ec041661b706660ddf1eed3956e3708e038cdefe181f541674314a86ac5 thereef.stack.events/login went down braswellmedia.stack.events/login went down https://status.stack.events/ Tue, 09 Dec 2025 11:00:31 +0000 https://status.stack.events/#5e329e357a1d7c8d7d421761abb671ac2c81d1a0e99d41b0d4bcc7667916afce braswellmedia.stack.events/login went down status.stack.events recovered https://status.stack.events/ Mon, 08 Dec 2025 15:32:08 +0000 https://status.stack.events/#f2ec2c363f3564e1cb235366e7fe30b2355ecb80053ee134ed9c819761462b93 status.stack.events recovered status.stack.events went down https://status.stack.events/ Mon, 08 Dec 2025 15:25:23 +0000 https://status.stack.events/#f2ec2c363f3564e1cb235366e7fe30b2355ecb80053ee134ed9c819761462b93 status.stack.events went down status.stack.events recovered https://status.stack.events/ Mon, 01 Dec 2025 02:59:13 +0000 https://status.stack.events/#55eb1d9af61955c7532123cd06a241d6e1c8813f794a6f2bfd8c6ece19165bb5 status.stack.events recovered status.stack.events went down https://status.stack.events/ Mon, 01 Dec 2025 02:56:48 +0000 https://status.stack.events/#55eb1d9af61955c7532123cd06a241d6e1c8813f794a6f2bfd8c6ece19165bb5 status.stack.events went down status.stack.events recovered https://status.stack.events/ Sun, 30 Nov 2025 13:28:56 +0000 https://status.stack.events/#66507c848756383f4cb3a3a1a51e0a90eff7d5e8b16cded2ea03fc78f8064ad6 status.stack.events recovered status.stack.events went down https://status.stack.events/ Sun, 30 Nov 2025 13:26:32 +0000 https://status.stack.events/#66507c848756383f4cb3a3a1a51e0a90eff7d5e8b16cded2ea03fc78f8064ad6 status.stack.events went down docs.stack.events recovered https://status.stack.events/ Tue, 25 Nov 2025 22:45:09 +0000 https://status.stack.events/#6fe9037a2775d0dacfc6462ea082799c24e9a54997c8c758561a17c4cc87e4d2 docs.stack.events recovered docs.stack.events went down https://status.stack.events/ Tue, 25 Nov 2025 22:42:09 +0000 https://status.stack.events/#6fe9037a2775d0dacfc6462ea082799c24e9a54997c8c758561a17c4cc87e4d2 docs.stack.events went down demo.stack.events/login recovered https://status.stack.events/ Thu, 20 Nov 2025 05:12:28 +0000 https://status.stack.events/#d5a86e6e6dc5122f620559146cd4d2688832884206d9fe18d4157758bac9593e demo.stack.events/login recovered rocklinmedia.events/login recovered https://status.stack.events/ Thu, 20 Nov 2025 05:12:27 +0000 https://status.stack.events/#91105ae2becd9caa7e7b8978ca75e9a0c22c79a90c4038cd16cdc98f9b401d9d rocklinmedia.events/login recovered thereef.stack.events/login recovered https://status.stack.events/ Thu, 20 Nov 2025 05:12:20 +0000 https://status.stack.events/#143dab1978339ebeb65bca29f52b6ad2db358ef4f559248ddb93ab952fbf6885 thereef.stack.events/login recovered braswellmedia.stack.events/login recovered https://status.stack.events/ Thu, 20 Nov 2025 05:12:10 +0000 https://status.stack.events/#dc328c25a7e0fa981ddd78b33fce2b382e891d7217c740bec5282952ef8f78ca braswellmedia.stack.events/login recovered rocklinmedia.events/login went down https://status.stack.events/ Thu, 20 Nov 2025 05:10:27 +0000 https://status.stack.events/#91105ae2becd9caa7e7b8978ca75e9a0c22c79a90c4038cd16cdc98f9b401d9d rocklinmedia.events/login went down demo.stack.events/login went down https://status.stack.events/ Thu, 20 Nov 2025 05:10:26 +0000 https://status.stack.events/#d5a86e6e6dc5122f620559146cd4d2688832884206d9fe18d4157758bac9593e demo.stack.events/login went down thereef.stack.events/login went down https://status.stack.events/ Thu, 20 Nov 2025 05:10:20 +0000 https://status.stack.events/#143dab1978339ebeb65bca29f52b6ad2db358ef4f559248ddb93ab952fbf6885 thereef.stack.events/login went down braswellmedia.stack.events/login went down https://status.stack.events/ Thu, 20 Nov 2025 05:10:08 +0000 https://status.stack.events/#dc328c25a7e0fa981ddd78b33fce2b382e891d7217c740bec5282952ef8f78ca braswellmedia.stack.events/login went down docs.stack.events recovered https://status.stack.events/ Wed, 19 Nov 2025 18:34:25 +0000 https://status.stack.events/#1381003a75243887bb549e68f0e1b3dc9c7bf83466387b39a4c6f107e82f9076 docs.stack.events recovered docs.stack.events went down https://status.stack.events/ Wed, 19 Nov 2025 18:31:47 +0000 https://status.stack.events/#1381003a75243887bb549e68f0e1b3dc9c7bf83466387b39a4c6f107e82f9076 docs.stack.events went down status.stack.events recovered https://status.stack.events/ Sun, 16 Nov 2025 14:42:35 +0000 https://status.stack.events/#ef9c712123af22192f50db1f55d8d6dcbac98e9b5dbdf9f11534bfc729fd0964 status.stack.events recovered status.stack.events went down https://status.stack.events/ Sun, 16 Nov 2025 13:54:45 +0000 https://status.stack.events/#ef9c712123af22192f50db1f55d8d6dcbac98e9b5dbdf9f11534bfc729fd0964 status.stack.events went down docs.stack.events recovered https://status.stack.events/ Fri, 14 Nov 2025 02:21:02 +0000 https://status.stack.events/#334078ee931ae7d24e2118b2dce973682132cb9c4bf8408ec2795072312d9b5a docs.stack.events recovered docs.stack.events went down https://status.stack.events/ Fri, 14 Nov 2025 01:51:03 +0000 https://status.stack.events/#334078ee931ae7d24e2118b2dce973682132cb9c4bf8408ec2795072312d9b5a docs.stack.events went down rocklinmedia.events/login recovered https://status.stack.events/ Thu, 13 Nov 2025 20:50:03 +0000 https://status.stack.events/#9d2ee970c407aeb05989aa8efc89c3c684ef556155ee9c653b0d91103447a6f6 rocklinmedia.events/login recovered demo.stack.events/login recovered https://status.stack.events/ Thu, 13 Nov 2025 20:50:02 +0000 https://status.stack.events/#9cfdd106f88477a74428b7aa717ac621a180ac1d0960ea37760519870490cdac demo.stack.events/login recovered rocklinmedia.events/login went down https://status.stack.events/ Thu, 13 Nov 2025 20:48:03 +0000 https://status.stack.events/#9d2ee970c407aeb05989aa8efc89c3c684ef556155ee9c653b0d91103447a6f6 rocklinmedia.events/login went down demo.stack.events/login went down https://status.stack.events/ Thu, 13 Nov 2025 20:48:02 +0000 https://status.stack.events/#9cfdd106f88477a74428b7aa717ac621a180ac1d0960ea37760519870490cdac demo.stack.events/login went down status.stack.events recovered https://status.stack.events/ Wed, 05 Nov 2025 23:37:46 +0000 https://status.stack.events/#edff09541130cd7db817b922d27aaa6cda0b085c0f4f06d39441f585cfeb77bc status.stack.events recovered status.stack.events went down https://status.stack.events/ Wed, 05 Nov 2025 23:34:00 +0000 https://status.stack.events/#edff09541130cd7db817b922d27aaa6cda0b085c0f4f06d39441f585cfeb77bc status.stack.events went down demo.stack.events/login recovered https://status.stack.events/ Fri, 31 Oct 2025 05:32:38 +0000 https://status.stack.events/#e7c41b289f8e4c41c0e0b9e9818e969efc59d40a95bec67e16a9708b8ae41e65 demo.stack.events/login recovered rocklinmedia.events/login recovered https://status.stack.events/ Fri, 31 Oct 2025 05:32:38 +0000 https://status.stack.events/#f1bcf659e2419cd51d695cd29030831c9038e1bfbd76feeea50886ba9e2fcd8c rocklinmedia.events/login recovered rocklinmedia.events/login went down https://status.stack.events/ Fri, 31 Oct 2025 05:30:36 +0000 https://status.stack.events/#f1bcf659e2419cd51d695cd29030831c9038e1bfbd76feeea50886ba9e2fcd8c rocklinmedia.events/login went down demo.stack.events/login went down https://status.stack.events/ Fri, 31 Oct 2025 05:30:36 +0000 https://status.stack.events/#e7c41b289f8e4c41c0e0b9e9818e969efc59d40a95bec67e16a9708b8ae41e65 demo.stack.events/login went down demo.stack.events/login recovered https://status.stack.events/ Sun, 26 Oct 2025 02:06:29 +0000 https://status.stack.events/#8bd4840899d90c79713142c0c3f1724f9796dab42890fdf1842d494c051b51d7 demo.stack.events/login recovered rocklinmedia.events/login recovered https://status.stack.events/ Sun, 26 Oct 2025 02:06:29 +0000 https://status.stack.events/#804c653aaa909e5cdb98bca0354d6caf21f1b3825fad01462c3aef676b0bf587 rocklinmedia.events/login recovered thereef.stack.events/login recovered https://status.stack.events/ Sun, 26 Oct 2025 02:06:29 +0000 https://status.stack.events/#fe59cd1f15bd8e769182e6eaedacd652025c2f1e5a4853a32d5ffbd0f8d622d6 thereef.stack.events/login recovered demo.stack.events/login went down https://status.stack.events/ Sun, 26 Oct 2025 02:04:22 +0000 https://status.stack.events/#8bd4840899d90c79713142c0c3f1724f9796dab42890fdf1842d494c051b51d7 demo.stack.events/login went down rocklinmedia.events/login went down https://status.stack.events/ Sun, 26 Oct 2025 02:04:21 +0000 https://status.stack.events/#804c653aaa909e5cdb98bca0354d6caf21f1b3825fad01462c3aef676b0bf587 rocklinmedia.events/login went down thereef.stack.events/login went down https://status.stack.events/ Sun, 26 Oct 2025 02:04:09 +0000 https://status.stack.events/#fe59cd1f15bd8e769182e6eaedacd652025c2f1e5a4853a32d5ffbd0f8d622d6 thereef.stack.events/login went down demo.stack.events/login recovered https://status.stack.events/ Sun, 26 Oct 2025 02:00:16 +0000 https://status.stack.events/#530bd9e44e8419bd535c0861bbc209afa4304c883758575e3b1231e7b179a7c3 demo.stack.events/login recovered rocklinmedia.events/login recovered https://status.stack.events/ Sun, 26 Oct 2025 02:00:16 +0000 https://status.stack.events/#eaa86dd02c133bcbfce88dcfb9b49e46462899ba13773c2026eb5cda073ca2fc rocklinmedia.events/login recovered thereef.stack.events/login recovered https://status.stack.events/ Sun, 26 Oct 2025 02:00:12 +0000 https://status.stack.events/#637ae58860515594bf63a2e60827a47e4f2b93ef51855bbd89b8e75a5c8425d3 thereef.stack.events/login recovered rocklinmedia.events/login went down https://status.stack.events/ Sun, 26 Oct 2025 01:55:18 +0000 https://status.stack.events/#eaa86dd02c133bcbfce88dcfb9b49e46462899ba13773c2026eb5cda073ca2fc rocklinmedia.events/login went down demo.stack.events/login went down https://status.stack.events/ Sun, 26 Oct 2025 01:55:18 +0000 https://status.stack.events/#530bd9e44e8419bd535c0861bbc209afa4304c883758575e3b1231e7b179a7c3 demo.stack.events/login went down thereef.stack.events/login went down https://status.stack.events/ Sun, 26 Oct 2025 01:55:05 +0000 https://status.stack.events/#637ae58860515594bf63a2e60827a47e4f2b93ef51855bbd89b8e75a5c8425d3 thereef.stack.events/login went down Outbound Instance Setup Emails Failing https://status.stack.events/incident/720778 Tue, 09 Sep 2025 01:13:00 -0000 https://status.stack.events/incident/720778#1316cfa0a03681d57bd23f803f5eb23a746e018a7f83f157d084c1428925d587 Resolved — The issue affecting outbound instance setup emails has been fully resolved. All setup emails are now delivering normally. Impact: Some new customers did not receive their welcome email during this period. Current Status: Fixed — no further impact expected. Outbound Instance Setup Emails Failing https://status.stack.events/incident/720778 Tue, 09 Sep 2025 01:13:00 -0000 https://status.stack.events/incident/720778#1316cfa0a03681d57bd23f803f5eb23a746e018a7f83f157d084c1428925d587 Resolved — The issue affecting outbound instance setup emails has been fully resolved. All setup emails are now delivering normally. Impact: Some new customers did not receive their welcome email during this period. Current Status: Fixed — no further impact expected. Outbound Instance Setup Emails Failing https://status.stack.events/incident/720778 Tue, 09 Sep 2025 00:56:00 -0000 https://status.stack.events/incident/720778#1b62ebbc9ce6ff4326bc437ce2b423214ef490df884ae920f7e624c68309fc66 We’ve identified an issue where outbound instance setup emails are failing to send to new customers. These emails normally contain the initial login details and temporary credentials required to access a newly provisioned Stack Events instance. Because the messages are not being delivered, affected customers are unable to complete their first login or import users without manual intervention. Impact - New instance owners do not receive their welcome credentials automatically. - Customers may experience onboarding delays and require direct support to access their accounts. - Support workload increases as credentials need to be resent or shared manually. Current Status The failure is confirmed to be on the outbound delivery side of our system, not user error. We are actively investigating the root cause (possible mail relay configuration or provider block). In the meantime, credentials are being distributed manually to ensure customers can log in without interruption. Next Steps - Continue investigation into mail delivery failure. - Test outbound mail server and DNS/SMTP settings. - Provide status updates until resolution. - Once resolved, re-enable automated setup email delivery and monitor. Outbound Instance Setup Emails Failing https://status.stack.events/incident/720778 Tue, 09 Sep 2025 00:56:00 -0000 https://status.stack.events/incident/720778#1b62ebbc9ce6ff4326bc437ce2b423214ef490df884ae920f7e624c68309fc66 We’ve identified an issue where outbound instance setup emails are failing to send to new customers. These emails normally contain the initial login details and temporary credentials required to access a newly provisioned Stack Events instance. Because the messages are not being delivered, affected customers are unable to complete their first login or import users without manual intervention. Impact - New instance owners do not receive their welcome credentials automatically. - Customers may experience onboarding delays and require direct support to access their accounts. - Support workload increases as credentials need to be resent or shared manually. Current Status The failure is confirmed to be on the outbound delivery side of our system, not user error. We are actively investigating the root cause (possible mail relay configuration or provider block). In the meantime, credentials are being distributed manually to ensure customers can log in without interruption. Next Steps - Continue investigation into mail delivery failure. - Test outbound mail server and DNS/SMTP settings. - Provide status updates until resolution. - Once resolved, re-enable automated setup email delivery and monitor.